Our goal is to have a fair refund policy, but do understand we must include a $50 handling charge for any cancellation, and a full refund may not be possible. We have often booked a guide to work the trip with you well in advance.
More than 60 days prior = full refund of deposit – $50 handling charge; 60-30 days prior = 50% refund of deposit; less than 30 days = no refund, unless you can find a replacement.
Signing up for a trip
Give us a call at 503-329-6603 or send Victor an email: email@example.com
It is not a requirement to offer your guide a gratuity, but greatly appreciated. Tipping your guide, should be similar to eating at a nice restaurant and depends on the level of service you feel you’ve received. We recommend tipping at 15-20% of the trip cost.
You will receive a specific meeting time and place upon registering for your trip. For winter skiing, we often meet in La Grande, or Union at 7:30am at a local cafe or diner.
For most of our day outings and some overnights, you are required to supply your own food. We can assist you with recommendations and meal planning: meal plan gear list.
Please refer to the equipment list provided for the specific trip you are registering for: gear lists.
Unfortunately, dogs are not allowed at our overnight basecamp. We have a 8-mile snowmobile ride and melt snow for water. You may see our Golden Retrievers Luna and Sadie, but they have experience riding snowmobiles and are staff. Thanks for your understanding.